Terms of Service | Lead Rescue AI

1. Acceptance of Terms

By accessing, installing, or using Lead Rescue AI ("the Application", "Service"), provided by Christine Nierra Socials ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree with these terms, do not install or use the Service.

2. Service Description

Lead Rescue AI is a software application designed to assist businesses in monitoring activity within their connected CRM account, identifying potentially inactive or dormant leads, and generating AI-assisted re-engagement recommendations. The Service acts as a productivity tool and does not guarantee sales conversions, response rates, or revenue recovery.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials, ensuring that authorized team members use the Application appropriately, and maintaining lawful permissions for any data stored within your connected CRM.

4. Authorized CRM Access

When installing Lead Rescue AI, you explicitly grant the Application permission to interface with your connected CRM account through your CRM's standard authorization process. You represent and warrant that you possess the administrative authority to grant such access and that doing so complies with all agreements governing your CRM account.

5. Acceptable Use

You agree not to use Lead Rescue AI to engage in abusive messaging, unsolicited spam in violation of TCPA, CAN-SPAM, GDPR, or applicable telemarketing laws, or any unlawful harassment. You remain solely responsible for the content and transmission of any messages dispatched to your leads.

6. Subscription and Billing

Access to Lead Rescue AI may be subject to recurring subscription fees as published through your designated application marketplace or billing channel. Subscription fees, billing cycles, and any refund or cancellation policies are managed through that marketplace or billing channel and are governed by the terms published there.

7. Cancellation and De-Authorization

You may cancel your subscription or disconnect your connected CRM account at any time via your account settings or marketplace management interface. Cancellation halts future billing cycles.

8. Third-Party Services and CRM Integrations

The Application interoperates with third-party CRM platforms, messaging providers, and API services. We are not responsible for service interruptions, API deprecations, rate limits, or outages originating from third-party CRM systems.

9. Intellectual Property

Lead Rescue AI, including its logos, visual branding, software logic, and documentation, is the exclusive intellectual property of Christine Nierra Socials. You retain all ownership rights to your proprietary CRM customer records.

10. Service Availability

We strive to maintain continuous system availability, but we do not warrant that the Service will operate without interruption, bugs, or downtime. Scheduled maintenance and periodic updates may occur.

11. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Christine Nierra Socials be liable for any indirect, incidental, special, or consequential damages, including loss of profits, lost sales opportunities, or business interruption, arising from your use or inability to use the Application.

12. Termination

We reserve the right to suspend or terminate access to the Service in the event of material breach of these terms, fraudulent activity, or abusive utilization that jeopardizes our infrastructure or third-party relations.

13. Changes to Terms

We may revise these Terms of Service periodically. Continued use of the Application following published updates constitutes your acceptance of the revised terms.

14. Contact Information

For questions concerning these Terms of Service, please contact our administrative team at replies@christinenierrasocials.info.